Reputation Monitoring
Know what people are saying about your business.
We watch Google reviews, Reddit, YouTube, the news and your local forums for mentions of your business, flag the serious ones, and draft a reply to the ones that need an answer. Nothing goes out until you approve it.
Your customers talk about you in places you don’t check.
A review on Google, a thread on Reddit, a YouTube video, a story in the local news. If nobody is watching, you hear about the bad one late, sometimes from a customer. By then plenty of people have read it, and read that nobody answered.
88%
of consumers would use a business that replies to all of its reviews. Only 47% would use one that never replies.
BrightLocal, Local Consumer Review Survey, 2024
5–9%
more revenue for an independent restaurant from one extra star on Yelp.
Michael Luca, Harvard Business School, 2011
We watch it for you, and hand you the reply.
We set it up with you
Your business name, the words people use for what you do, and up to 10 local forums your customers use. That’s what we watch for.
We keep watch
Google reviews, the news, YouTube and your forums are usually checked every hour. Reddit is checked about once a day.
We sort what matters
Every mention is read for tone, intent and how serious it is. The serious ones rise to the top, and everyday chatter stays out of your way.
We write the reply
When a serious mention needs an answer, a reply is drafted in your voice and waits for you.
You approve, you post
Nothing goes out until you approve it. Approve a reply and you get the text plus a direct link to post it as yourself. We never store your Google or forum login.
One email, not a firehose
A daily or weekly email with only the mentions that need you, each one a tap away from its reply.
Where we watch today
Five places, watched for you.
More sources are on the way. We tell you exactly what’s live before you start.
What lands in your inbox.
We built AriseRep, the software behind this service, so the people watching your reputation are the people who wrote the tool. Below is an example of a mention we’d flag and the reply we’d write. It isn’t a real customer.
Reply, written in your voice · waiting for your OK
Thank you for telling us, and I’m sorry about your morning. Running two hours late without a call isn’t how we do things. I’d like to make it right, so please call me directly.
An example only, not a real customer.
AI from start to finish
AI reads every mention for tone, intent and how serious it is, and drafts a reply in your voice for the ones that need an answer. It’s built in from the first mention, not added on at the end.
Fully managed
We set it up, tune what it watches and keep an eye on it. Your email carries only the mentions that need you, with a reply ready to approve.
Works with your SEO
If we run your SEO, we already look after your Google profile and reviews. Reputation monitoring covers everywhere else, so the two work as one plan.
Fully managed, one simple price.
We do the watching and the sorting, the AI drafts the replies, and you approve. There’s no minimum term, and if we already run your SEO it costs less, because the two work as one plan.
Fully managed
Reputation Monitoring
$249 a month
- Watched: Google reviews, Reddit, YouTube, the news and up to 10 local forums
- Up to 7 search terms: your business name and what you’re known for
- Google reviews, news, YouTube and forums usually checked every hour; Reddit about once a day
- Every mention read by AI for tone, intent and how serious it is
- A reply drafted in your voice for each mention that needs one
- You approve it, then get the text and a direct link to post it
- A daily or weekly email with only what needs you
- No minimum term
Best for: businesses people talk about online, like restaurants, dental and medical offices, and well-known local names.
With our SEO plan
Reputation + SEO
$149 a month
- Everything in Reputation Monitoring
- Your Google profile and Google reviews are already handled by the SEO plan
- Reputation covers everywhere else, so search and reputation work as one plan
- No minimum term
Added to: Local SEO, which starts at $500 a month.
Several locations or a bigger brand? We’ll quote it. If nobody talks about your business online yet, you don’t need this yet: start with the free site review.
Prefer to run the software yourself? See AriseRep on ariseai.ai.
Common questions
What is reputation monitoring?
It’s keeping track of what people say about your business online: reviews, Reddit threads, YouTube videos and news stories. We watch for you, flag the serious ones, and draft a reply to the ones that need an answer.
What does reputation monitoring cost?
It’s $249 a month, fully managed, with no minimum term. If we already run your SEO, it’s $149 a month. Several locations or a bigger brand get a quote. If you’d rather run the software yourself, see AriseRep on ariseai.ai.
Who is this for?
Businesses people talk about online, like restaurants, dental and medical offices, and well-known local names. If nobody discusses your business online yet, you don’t need it yet. Start with the free site review.
Will you reply to a review without asking me?
No. Nothing goes out until you approve it. Approve a reply and you get the text plus a direct link to post it yourself.
Which websites do you watch?
Google reviews, Reddit, YouTube, the news and up to 10 local forums you point us to. More sources are on the way, and we tell you exactly what’s live before you start.
How is this different from review management in the SEO plan?
The SEO plan looks after your Google Business Profile, including answering your Google reviews. Reputation monitoring listens everywhere else people talk about you, like Reddit, YouTube, the news and local forums, and flags what needs you.
I’m on your SEO plan. Do I need this too?
Not always. The SEO plan already looks after your Google profile and Google reviews. Add reputation monitoring, for $149 a month, if people also talk about you on Reddit, YouTube, the news or local forums.
Can I cancel anytime?
Yes. There’s no minimum term. It’s billed monthly, and you can stop whenever you like.
SEO & Google Business Profile
Google counts your reviews when it decides who shows up on the map. Local SEO starts at $500 a month.
Website Care & Security
Keep the website people land on fast, secure and backed up: plans from $79/month with hosting included.
Find out what people see when they look you up.
The free review shows how your reviews look today, and we’ll tell you whether monitoring is worth it for you.
Prefer to talk first? Book a free 30-minute call